Welcome to the Unison Online page. LOG IN to Unison Online for Burdens account reporting information, this service is only available to Burdens account holders.
Through talking to our customers over the years it became clear that a large amount of time is spent trying to locate business documents such as invoices and statements. Phoning up supplier depots and sales offices trying to locate a certain record that may have been misplaced is not a major problem but is certainly using up someone’s valuable resources which could be used elsewhere.
We felt that we could surely develop a secure system that could enable a customer to see into our back office where all of these documents are stored, thus giving our customer the freedom to access them whenever necessary.
Unison Online was soon born and the immediate feedback we received was very positive, making it as user friendly as possible was crucial and creating clear and simple tabs for the customer to see where each type of document was stored was key.
A crucial point was to ensure that a customer’s back office system needn’t change or need configuring; installing software can be a labour intensive task whilst using time and money. Unison Online is a Web based system, this means it sits on one of Burdens Secure Severs so doesn’t take up space or sit on specific customer personal pc.
Unison Online can give access to the following information:
Once the required document is found the customer has the option to print, email or fax them through Unison Online.
For a customer wishing to access Unison Online and the benefits that are associated with using the system, all we need to do our end is give you access. To give you access all we need is your IP address, an Internet Protocol (IP) is a numerical identification that is assigned to devices participating in a computer network utilizing the Internet Protocol for communications between its nodes.
To find out what your IP address visit www.whatismyipaddress.com, your IP address will be displayed automatically on the web site. Let us know your IP address and then we can allow this communication through our firewall. Once this has been authorised you can use Unison Online at any time within your IP address location, a link will be sent to you that you should follow.
For further detailed information regarding Unison Online please view the pdf document Unison Online – Customer View.
For information on how to access and download Purchase Order Documents (POD’s) please download; Customer Viewing of POD's Instructions
To access Unison Online or for any further questions or queries relating to this please contact:
Ben Perry (E-commerce Project Leader)
Tel: 0870 600 6068
e-mail: Ben.perry@burdens.co.uk
