It’s certainly no surprise to any of us that we remain in the middle of an extremely challenging period of product shortage and availability issues, with little immediate relief on the horizon.
So, it’s important that we focus on the solutions, however big or small they may be, that will help get product to our customers – responsibly, sustainably and within the best time frame possible.
Investment in stock is our foremost commitment – despite the difficulties we are holding significantly more stock today than we were this time last year. Wherever availability allows, we’ll hold it for our customers. On 4th October we launched our Essential Product Range (EPR) – that’s a further commitment to hold 1,500 lines, at mandated levels, across our entire branch estate. The range is made up of Civils and Utilities products – products that we know our customers need, day-in, day-out, to get the job done.
In pursuit of that commitment, we work closely with our preferred supply partners – not just to ensure the best availability in such difficult circumstances, but to achieve better value and to be at the forefront of innovation. We strive to be the best and most responsible distribution partner of choice for our suppliers, so that we can offer a standout experience for our customers.
These specific actions and investments are aimed solely at helping our customers’ projects stay on track and on time, wherever possible.
If you would like more details on how we are working to help mitigate the effects of the current shortages and availability issues, please get in touch.
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